Terms & Conditions

Refund and Cancellation Policy

  • We offer no refunds.

  • Cancellations with 2 weeks notice receive credit minus a $25 admin fee.

  • No credit for bookings made within 2 weeks of start date.

  • No credit or refund for missed classes, absences or cancellations after a program starts.

  • A $25 admin fee applies for any class, workshop or camp transfers or credit requests.

Gift Cards, Credits & Refunds

  • For issues with gift cards or codes, email hello@wacc.ca before completing purchase.

  • No refunds after booking, no exceptions.

Release of Liability

  • As a parent, guardian, or organizer, you agree to release and hold harmless WACC, its owners and operators from any claims, demands, or causes of action related to any loss, damage, or injury that may occur while the participant is on the premises or in transit to/from any premises under WACC's control and supervision.

Health and Medical Policies

  • In the event of a medical emergency where we cannot reach a parent or guardian, you give permission to WACC to seek medical treatment for the participant. Please declare any physical/mental restrictions, disabilities, or conditions in advance.

Accommodations for Special Needs

  • At WACC, we aim to provide an enriching environment for all children, including those with special needs. However, due to certain resource limitations, we may not be able to accommodate every special need.

  • In situations requiring specialized care, safety concerns, constant one-on-one care, or if the needs consistently disrupt the program, we may not have the necessary resources to provide adequate support. Contact us before registration to discuss your child's needs.

Behaviour and Conduct

  • Participants are required to follow a code of conduct that respects personal boundaries and prohibits touching other participants or instructors. In case of disruptive or aggressive behavior, parents or guardians will be required to pick up the participant immediately. No refunds or credits will be issued in these instances.

Day Trips and Off-site Activities

  • During the program, we may arrange for day trips or off-site activities. Parental consent is required for each of these events. Information about destination, transportation, and activities will be provided beforehand.

Photographic Materials

  • WACC reserves the right to use any photographic materials taken during our programs for advertising and promotional purposes.

Cancellation Policies Specific to Programs

Kids Session Classes, NID Camps and Summer Camps

  • Credit or transfer available if cancelled 2 weeks prior to start.

  • For strike day camp cancellation or COVID-19 lockdown, credit will be given.

  • $25 admin fee for transfers or credit requests.

Parties and Private Events

  • Credit or transfer available if cancelled 2 weeks prior to party.

  • Minimum charge is 8 participants for kids' parties.

  • No credit or refund for guests who don't show up.

  • For additional guests, notify us 3 days prior.

  • For COVID-19 lockdown, credit will be given.

  • $25 admin fee for transfers or credit requests.